Support
Mokup Chrome DevTools extension
Need help with Mokup, found a bug, or have a licensing question? Email phuocich.dev@gmail.com. Please include the details below so the issue can be reproduced faster.
Before you email
- The Mokup version from
chrome://extensions. - Your Chrome version and operating system.
- The page or app URL where the issue happens, if it is safe to share.
- The request method, URL pattern and status you expected vs. what happened.
- Steps to reproduce, plus a screenshot or short screen recording if possible.
Please do not send secrets, auth tokens, passwords or private response bodies. Redact anything sensitive before attaching a screenshot.
Common questions
The panel is empty. Open the Mokup tab, make sure
Mocking On is enabled, reload the page and check the
Live tab. Requests made before the panel opened are backfilled
from Chrome's network log when available.
A rule is not matching. Check the method, the URL pattern and
the match type (contains / exact / regex). The Mock tab shows the
rule's status and delay; the Live tab labels matches as
Mocked or Forwarded.
Forward to local is not working. Confirm the target is
reachable from Chrome (including CORS and HTTPS/HTTP), then check the rule's
forward URL and the response in the Live tab.
Pro licence
The free plan supports up to 3 mock rules. Pro unlocks unlimited rules and is activated with a Polar licence key from the pricing section. If a key does not activate, include the purchase email (never the full key) and the error message in your support email.
Privacy
Mokup processes request data locally. Read the privacy policy for what is stored, what is forwarded to your own local target, and what is sent to Polar for licence activation.